Bob Hughes introduces the tools and principles to effectively report quality costs.
In the quest for quality excellence, there is a significant need for companies to have a greater awareness of the cost of quality.
As a quality management consultancy (Temple Quality Management Systems), we have observed that very few organisations make any reference to the cost of quality in their management review.
Risks associated with quality costs can slip under the radar but identifying these risks is fundamental for organisations when implementing continuous improvement processes.
Risk-based thinking, PDCA and the process approach form an integral part of ISO 9001:2015. The benefit of using these methods includes the better use of resources and increased accountability.
Quality costs are usually big but there are many models available that can be used effectively to measure the actual cost.
It is important to ensure you have an accurate representation of costs so that management can use the information to develop accurate action plans and implement improvements crucial to the company’s success.
Temple Quality Management System and Management Training Limited, Birmingham (UK) has the expertise to provide training in your business sector. So whether your aim is to achieve ISO 9001, or ISO 14001 Temple can help you to get on track.
We have also successfully delivered courses at London, Manchester, Leeds, Bristol and Newcastle.