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ISO/TS16949:2009 is now IATF 16949:2016

All organizations currently certified to ISO/TS16949:2009 will need to successfully transition by 14th September 2018. This new standard will supersede and replace the current ISO/TS 16949:2009, defining the requirements of a quality management system for organizations in the automotive industry. IATF 16949 is aligned with and refers to the most recent version of ISO’s quality …

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IRCA-technical-assessor-explores-how-ISO-9001-2015-puts-the-emphasis-on-understanding-customers

Understanding Customers

Horacio Martirena, IRCA technical assessor, explores how ISO 9001:2015 puts the emphasis on understanding customers It´s 1pm and you are walking along a main road looking for a place to have lunch. You stop at the entrance of a recently opened steak house, have a look at the menu displayed at the entrance and notice that the prices are …

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A Trainer Teaching an ISO 9001:2015 Awareness Course

A trainer teaching an ISO 9001:2015 awareness course is asked by a student: “Who are the interested parties and why should we understand their needs and expectations?” The trainer replies: “You are an interested party for this training organisation.” When you register for an ISO 9001:2015 awareness course, you register with an expectation that the course will provide …

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Cost of Quality

Bob Hughes introduces the tools and principles to effectively report quality costs. In the quest for quality excellence, there is a significant need for companies to have a greater awareness of the cost of quality. As a quality management consultancy (Temple Quality Management Systems), we have observed that very few organisations make any reference to …

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Corporate Learning – New Opportunities…Think Beyond Tomorrow

The British Chambers of Commerce (BCC) earlier this month published its Quarterly Economic Survey, the findings of the survey indicate skills shortages are reaching critical levels. Dr Adam Marshall, Director General of the British Chambers of Commerce, said: ‘’Labour and skills shortages are set to be the biggest potential drag anchor on business in 2018, …

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Employee Training is important in so many ways.

It helps improve Employee engagement, as well as increasing Employee retention. According to the ‘Find my Courses UK’ 2018 Training Report, more leading Organisations are recognising in-house Training as being 50% more valuable for their Company. Whether you need a training solution on problem-solving Methodologies; process improvements; or Business Management System standards; Temple QMS can …

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