World Quality Week celebration Centre of Excellence hailed as a success
A celebration of World Quality Week was held by the Chartered Quality Institute (CQI), DNV, and Temple Quality Management Systems on 5th November in London.
Quality management professionals and industry leaders participated in this event to discuss best practices in quality management.
Quality plays a crucial role in organisational success and sustainability. The Centre of Excellence event featured insightful presentations, an interactive panel, and networking opportunities for all attendees.
"The Centre of Excellence event was a remarkable gathering of minds dedicated to advancing quality management practices," said Jaz Tanwar, Operations Director at Temple Quality Management Systems. "It was inspiring to see so many professionals committed to excellence and innovation in our field."
The Chartered Quality Institute, DNV, and Temple Quality Management Systems extend their gratitude to all participants and look forward to future collaborations in advancing quality standards globally.
World Quality Week takes place 11-15 November 2024. This global campaign raises awareness of the quality management profession and focuses on the theme of navigating complexity in today's dynamic business landscape. Discover how quality principles drive organisations beyond compliance to outstanding performance. The themes for this year are:
Navigating complexity
In our increasingly interconnected and rapidly changing world, managing dynamic risk landscapes and maintaining operational resilience is crucial for organisations to stay competitive. But resilience alone is no longer sufficient. To remain relevant and thrive, organisations must also innovate and adapt their business models, products, services with a quality culture leading the change.
Facing challenges
A number of organisations face significant challenges, including skills shortages and vulnerabilities in global supply chains. Amidst these challenges, digital transformation, especially the integration of Artificial Intelligence (AI), offers immense potential for performance enhancement. However, it also introduces new risks that must be carefully managed. Digitalisation is quickening and society expects organisations to lead the charge on climate and social issues. With that, customer expectations are increasing for how they work with organisations to create and access sustainable value. In this context organisations must deliver sustainable innovation at pace while mitigating failure risk. Promoting effective operational governance, assurance and improvement can help organisations deliver innovation and agility safely and confidently.
Sustainability is imperative
Environmental and social concerns add complexity. Societal expectations are changing. The sustainability agenda means that organisations must deliver superior value for customers and consumers and consider all three pillars equally (environmental, social, economic) but also provide sustainable products, services and processes. With that in mind, we must consider how quality management principles and methods allow organisations to respond to extraordinary times. This creates a culture of compliance through learning and improvement.
Quality management transforms
Quality management involves tools, processes, controls, and assessments. All this quality ‘hardware’ is incredibly valuable; but it is only as good as the quality culture that is associated with it. Delivering and improving value for customers is a team effort and at the heart of transformative quality management. Develop an organisation-wide capability to deliver excellent quality. Quality principles and methods ensure compliance and foster innovation and agility. By cultivating a culture of continuous learning and improvement, organisations can adapt to change more effectively and drive performance excellence.
Practical strategies and insights
Throughout the week, we’ll delve into practical strategies and insights to help organisations harness quality power. Here are some top tips to guide you on your quality journey:
Embrace innovation: Don’t just meet compliance standards; leverage quality management to drive innovation and stay ahead of the curve.
Manage risks proactively: Identify and mitigate risks associated with digital transformation and other strategic initiatives to ensure long-term success.
Focus on sustainability: Integrate sustainability into your quality management practices creating environmentally and socially responsible products and services.
Promote a learning culture: Encourage continuous learning and improvement within your organisation to adapt to changing market conditions and customer needs.
World Quality Week takes place every November, and each year the CQI choose an original theme that covers a range of relevant issues in the profession. We're on a mission to empower you with the tools and assets you need to champion quality, and we invite you to become a World Quality Week ambassador. Whether you're an individual, a team, or an entire company, you can join the global movement to raise awareness and promote best practices in quality. Let's make a difference together!
Let's use #WorldQualityWeek to highlight how quality and the quality profession can improve society.