Virtual Classroom Training

Including Remote Audits

+44 (0)121 779 3337

PT207 – Managing Customer Excellence


This course provides the practical skills required to identify different types of customers and stakeholders, gain insight into their requirements and translate requirements into their organisation’s governance, assurance and improvement processes, hence driving customer excellence
Duration: 3 day (Classroom Based or Distance Learning Course*)
*Minimum of 4 delegates for In-House Training

Recommended Prior Knowledge – FD105 Introduction to Product and Service Management

Availability: 23 in stock


Distance | Classroom
Due to Covid-19 outbreak and for the safety and wellbeing of our customers, tutors and supporting staff, all our Public Training Courses scheduled will now be presented online through our Virtual Training Software.
If you have any Questions, please free to call us on 0121 779 3337 – we will be happy to help

You may also like…