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TQMS Artificial intelligence is causing executives anxiety, according to a new study (1)

Artificial intelligence is causing executives anxiety, according to a new study

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During the maturation and penetration of AI into business operations, executives confess to feeling stressed about its potential repercussions. The pace of digital and technological change has caused 94% of business leaders worldwide to suffer from tech anxiety. According to Kin + Carta’s study, which surveyed 800 senior business leaders in the US and UK, …

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ISO Foresight Report (1)

Foresight trend report: How digitalization and service excellence is a win-win

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The possibilities of digital technologies are dazzling, but with them come challenges, not least in the realm of customer service.  The ISO Foresight Trend Report highlights global trends across multiple industries that will shape strategic decision making for a better future. Drawing upon these insights, ISO reflects on some of the potential areas for standardization work. In …

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Copies of energy management standard BSI ISO 50005 available for free to support SMEs

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Governments, the world over, want every business, no matter the size or sector, to embrace efficient production and operating processes in order to reduce emissions and combat climate change. However, just one in five of the UK’s small businesses have committed to a net zero target, in contrast to larger organizations. 100,000 FREE downloads of …

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