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CQI & IRCA Certified Courses

Why Choose CQI and IRCA Certified Training?

Get the skills you need and boost your employment prospects with accredited training delivered globally by Temple Management Training Limited.
To survive and thrive. Good quality management training can enhance your organisation’s brand and reputation, protect it against risks, increase its efficiency, boost its profits and position it to keep on growing. All while making staff and customers happier.

Every product, service, process, task, action or decision in an organisation can be judged in terms of Quality, Management and Training. – how good is it, is it good enough, how can we make it better?

Chartered Quality Institute (CQI) & IRCA



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Problem Solving Distance LearningFD102 – Introduction to Problem Solving
This course provides understanding of the fundamental tools, techniques and structured methodologies for problem solving and the capability to participate as a member of a problem-solving team in the application of the key tools to support the development of robust and sustainable solutions. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£550.00
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Risk Management Distance LearningFD103 – Introduction to Risk Management
This course provides awareness of the fundamental tools, techniques and structured methodologies for risk management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£550.00
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Change Management Distance LearningFD104 – Introduction to Change Management
This course should provide awareness of the key considerations and approaches to enable effective change in organisations. Delegates should leave the course with the ability to explain to others how understanding organisational change can be used to develop an approach capable of sustaining improvement in customer and stakeholder satisfaction. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£390.00
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Process Design Distance LearningFD105 – Introduction to Product and Service
This course provides awareness of the fundamental tools, techniques and structured methodologies for Product and Service Management across a broad range of organisational contexts and the capability to participate as a member of a team in the application of the key tools. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£550.00
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Business ProcessFD106 – Introduction to Process Design
This course provides fundamental skills for process design, standardisation, the capability to understand customer and stakeholder requirements and define standardised processes to deliver them. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£550.00
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FD107 – Introduction to Management Systems
This course provides awareness of management systems in general and the ability to explain how customer and stakeholder requirements can be used to develop a management approach focused on sustaining improvement in customer satisfaction. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£390.00
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FD108 – Introduction to Stakeholder Communication
This course provides delegates with key skills in communicating, influencing and negotiating across a broad range of organisational contexts, including the capability to evaluate and improve both their own communications and those of others within their organisation. Classroom Based or Distance Learning Course* *Minimum of 4 delegates for In-House Training
£390.00
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PT202 – Managing process performance
This course provides practical skills development in the management of process operation and delegates will develop the capability of leading teams in the development of management processes and performance measures that indicate the effectiveness of operational processes. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD106 Introduction to Process Design
£795.00
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PT203 – Managing Management Systems
This course provides the practical skills that enable delegates to work with an organisation and other quality professionals to support the development of management systems and associated management processes using a process based approach, risk based thinking and PDCA in a systems context. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD107 Introduction to Management Systems
£795.00
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PT204 – Managing Change and Continual Improvement
This course provides practical skills development in the management of change within the context of process management and improvement, the capability of leading teams in the development of their improvement approaches and the ability to facilitate the management of the associated changes. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD104 Introduction to Change Management, FD106 Induction to Process Design
£795.00
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PT205 – Managing Problem Solving
This course provides practical skills development of the fundamental tools, techniques and structured methodologies for problem solving and the capability to lead a problem solving team in the application of the key tools and development of robust and sustainable solutions. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD102 Introduction to Problem Solving
£795.00
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PT206 – Managing Supply Chains
This course provides the practical skills required to manage a broad range of supplier activities, the capability to assess the approaches taken by suppliers, measure performance, manage supply chain risks and encourage suppliers to take a process based approach to drive improvement. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD107 Introduction to Management Systems
£795.00
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PT207 – Managing Customer Excellence
This course provides the practical skills required to identify different types of customers and stakeholders, gain insight into their requirements and translate requirements into their organisation’s governance, assurance and improvement processes, hence driving customer excellence Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge – FD105 Introduction to Product and Service Management
£795.00
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PT208 – Managing Quality Planning
This course provides the practical skills to manage the early phases of the product/service lifecycle and work with teams to deploy an integrated project based approach to product/service quality planning and risk management, in order to meet customer and stakeholder requirements. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Recommended Prior Knowledge -FD103 Introduction to Risk Management Mandatory Prior Knowledge – Delegates will need to understand how to capture data on customer requirements for the section on QFD. They need to pass the exam on PT207 Creating Customer Excellent in order to demonstrate this.
£795.00
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Managing PerformancePT209 – Managing and Influencing Stakeholders
This course provides practical skills development in order to effectively apply a range of tools and techniques when working with customers, stakeholders, top management and external providers/suppliers to increase their readiness to change and overcome resistance. Duration: 3 day (Classroom Based or Distance Learning Course*) *Minimum of 4 delegates for In-House Training Mandatory Prior Knowledge – FD108 Introduction to Stakeholder Communications  
£795.00
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PR302 Performance MeasurementPR302 – Leading Enterprise Performance Measurement
This course develops leadership skills to coach and facilitate top management teams in the development of enterprise-wide performance measurement/KPIs for strategic goals and operational process performance. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.
£995.00
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PR302 Leading Quality Strategy and PlanningPR303 – Leading Quality Strategy and Planning
This course develops leadership skills to apply quality planning within the context of product/service portfolio management, and facilitate top management teams in the deployment of the strategic management of products/services, quality policies and the roles required. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.  
£1,250.00
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Business ProcessPR304 – Leading Business Process Excellence
This course develops leadership skills to apply system thinking within the context of an overall enterprise or organisation, and coach and facilitate top management teams in the development of their understanding and deployment of system leadership and the roles required. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.  
£1,250.00
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PR205 Supply ChainPR305 – Leading Supply Chain Assurance
This course develops leadership skills to assure that stakeholder requirements are met in the whole supply chain, develop strategies for assessing supply chain capability, coach and facilitate top management teams in the deployment of strategic leadership of supply chain management. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.  
£1,250.00
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PR306 Strategic ChangePR306 Leading Strategic Change and Improvement
This course provides leadership skills in the development of improvement programmes and provides delegates with the capability of coaching and facilitating all levels of the organisation in a variety of approaches to change and improvement. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.  
£1,250.00
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PR307 Risk ManagementPR307- Leading Enterprise Risk Management
This course provides leadership skills in the application of risk management within the context of an enterprise/organisation and provides delegates with the capability of coaching top management teams in the deployment of a system approach to the leadership of risk management. Who is it for? This course is designed for those who are currently practicing quality and are in, or aspire to leadership or senior management roles. This course includes a two and a half hour multiple choice examination.  
£1,250.00
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Due to changes announced by CQI and IRCA we must make you aware that:

In order to accurately record the delegates that they are certifying, CQI and IRCA now require that we provide them with your contact details (name, surname and email address).

Temple Management Training have been assured by CQI and IRCA that delegate data will be handled and stored confidentially and securely, and that any marketing communications between CQI and IRCA and you will be limited to the promotion of CQI and IRCA and their qualifications programmes, and that this will be strictly on an opt-in basis.

Should you have any questions or concerns regarding this change, please do not hesitate to contact us on 0121 779 3337